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Our business principles.
- Our business is complicated. It demands close attention to detail, high professional
standards, and willingness to learn from our mistakes.
- We want our
employees to take pride and ownership in their work. We encourage them to show
initiative provided they are willing to be accountable.
- In our dealings
with customers, we are honest and straightforward. We do not promise what we can’t
deliver, deceive customers, or overstate the advantages of our products.
- We aim to offer customers essential home energy services at fair prices that
reflect a reasonable return. We do not seek to discredit either our competitors
or local utilities.
- Our competitors keep us sharp and spur fair competition,
while the utilities continue to play an important role by providing our customers
with their energy supply and emergency services.
- We are willing to
try new things, even if we may make mistakes in the process. But we acknowledge
our mistakes and learn from them.
- We like to work with smart, creative
people. We hire for, and manage within, an environment that thrives on challenge
and diversity.
- We live by the Customer Golden Rule: Treat others
as you want to be treated.
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Call Toll Free 800.785.4373