Three Year Fixed Rates

Today I spoke with a customer worried about rising natural gas costs in Ohio. His main concern was that his local utility company's rates had risen substantially in a short amount of time and he is elderly and on a fixed income. While I was listening to his situation and offering my advice, he metnioned being interested in a long term fixed rate. I offered him a fixed rate for three years which at the moment is the longest term we are offering. He was relieved to have found such a long term rate at such a low price. He had not been able to find a fixed rate for that long with any of the several companies he had spoken with that day and he signed up right then and there.
Submitted by Alex