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Frequently Asked Questions

We'll be the first to admit it. Energy can be complicated. Whether you're a natural gas customer, an electricity customer, or both, it's ok to have questions. And, hopefully, we have answers.

Start by selecting your state or territory. Then, see if your question is listed. If your question is not listed, feel free to email us, call us (800.785.4373) or, chat with us.

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